The hotel offers amenities for your comfortable stay and unforgettable experiences
Serene Spa Escape
“The spa services were rejuvenating, providing an incredible range of healing sessions that truly enhanced my relaxation experience.” view full review
Heavenly Comfort
“The bed felt like sleeping on a cloud, providing perfect comfort for a restful night's sleep after a long day of activities.” view full review
Delicious Dining!
“Every meal I enjoyed at the restaurant was perfect, especially the pizza at Su Casa, which was the best I've ever had.” view full review
Immaculate Facilities
“The entire resort was impeccably maintained, with a clean pool and beautiful sunbeds that made lounging a delight.” view full review
General
Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Locker room
Private beach
Elevator
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness center
Snorkeling
Yoga class
Services
Paid airport shuttle
Valet parking
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Special diet menus
Business
Meeting/ Banquet facilities
Children
Babysitting/Child services
Playpen
Children's pool
Children's play area
Kids club
Spa & Leisure
Infinity pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Spa & wellness center
Pedicure
Manicure
Body scrub
Facial
Treatment room
Body wraps
Full body massage
Pool with view
Make up services
Room features
Air conditioning
Mini-bar
Soundproofed rooms
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
Show more
Location
Paseo Xaman Ha, Lt.1, Playacar, Playa Del Carmen, Mx,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
Map view
Paseo Xaman Ha, Lt.1, Playacar, Playa Del Carmen, Mx,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
City landmarks
Carretera Chetumal-Puerto Juarez Km. 282
Xcaret
2.0
mi
Store
Centro Maya
1.4
mi
Avenida Paseo Xaman-Ha S/N Mz. 26
Playacar Golf Club
3100 ft
Avenida 15 Norte Mz 38 Lote 4
Fun Fitness Globetrotters
3900 ft
Mall
Playacar Center Shopping Mall
4400 ft
Piste Cyclable sur Paseo Xaman-Ha
3100 ft
Beach
Playacar Beach
3.3
mi
152 Calle Quinta Avenida
Quinta Avenida
2.4
mi
Mahi Golf Course
4100 ft
Carretera 109
Cenote Calavera
3.6
mi
Amusement Park
Xplor Park
1.9
mi
Paseo Xaman - Ha S/N
Hard Rock Campo de Golf
1.0
mi
Parks
Xel-Ha Park
1.2
mi
Hwy 307 Km 287
Alltournative
1.1
mi
Golf Course
Campo de Golf Playacar
1.2
mi
Zona Arqueologica Playa del Carmen
1.7
mi
Paseo Xaman-Ha Playacar
Xaman Ha Aviary
1.5
mi
Mall
City Club
1.3
mi
Mall
Starbucks
1.3
mi
Av. Benito Juárez
Los Fundadores Park
2.1
mi
Calle Quinta Avenida 10
Playa del Carmen Archeological Site
1.3
mi
Disabled-friendly beach
2.1
mi
Maya ruins
1.3
mi
Km 285
Emotions Native Park
1.4
mi
Carretera Federal Puerto Juarez- Chetumal KM. 265 Puerto Aventuras
Bel Air Animal Park
1.8
mi
Calle Carretera Federal 109
Cenote Carwash
1.8
mi
1ra sur y 5ta Avenida Ferry
Casa Tzutuhil
2.0
mi
Cenote Santa Cruz
1.6
mi
Playacar
Xaman Ha Ruins
1.7
mi
Playacar
Ruinas Mayas
1.7
mi
Nearby
Beach
Playacar Beach
1600 ft
Restaurants
Il Piemonte
2200 ft
Paseo Xaman Ha
Reviews and Ratings
Feedback from previous guests about their experience.
88%
liked the hotel and would stay again
8.8/10
Great
Rooms
9.0
Location
9.7
Service
8.3
Dining
8.0
Guest reviews
8.8/10
based on 3 reviews
9.3
9.3/10based on 207 reviews
Vincent
United States of America,
May
2024
9.0/10
The hotel offers spacious, clean, and modern rooms, which were a delight during my stay. The service provided was exceptional, with friendly and helpful staff. The location, surrounded by beautiful jungle scenery and attention to detail in decor, was truly captivating. The dining experience was fresh and delicious, catering to various preferences. Overall, a great choice for a relaxing getaway.
Rooms
9.0
The rooms were super clean and a joy to stay in.
Service
9.0
The service was impressive with friendly staff making my stay extra special.
Location
10.0
The hotel's setting amidst stunning jungle surroundings with careful decor details made it a unique retreat.
Dining
8.0
The dining experience was fresh and delightful, offering a good variety that pleased my taste buds.
Facilities
The hotel facilities were well-maintained and added to the overall comfort during my stay.
Hans
United States of America,
November
2023
8.4/10
I absolutely loved my stay at this hotel! The rooms were a delight – super clean, spacious, and modern. The service was exceptional, with every staff member genuinely happy to assist me with anything I needed. The location was exceptionally beautiful, surrounded by jungle, and with a fantastic attention to detail in decor. The dining experience was fresh and yummy, catering to both vegan and non-vegan preferences. Overall, a wonderful stay with a few minor hiccups in service timing.
Rooms
9.0
I was impressed by the cleanliness and modern design of the rooms.
Service
7.0
The staff was exceptionally friendly and supportive, but there were some delays in orders.
Location
9.0
The hotel is like a private paradise, focusing on yoga, healthy food, and a world-class beach.
Dining
8.0
The dining options were fresh and delicious, catering to vegans and offering some non-vegan choices.
Facilities
9.0
The facilities were top-notch, providing everything I needed for a comfortable stay.
Jane
United States of America,
June
2023
9.0/10
I had an amazing stay at this hotel! The rooms were a delight, spacious, clean, and modern. The service was exceptionally friendly and supportive, making me feel like family and taking all my worries away. The location was exceptionally beautiful, surrounded by jungle and with a fantastic attention to detail in all decor. The dining experience was fresh and yummy too. Definitely a place I would love to visit again!
Rooms
9.0
The rooms were spacious, clean, and modern, offering a delightful stay.
Service
9.0
The service was so friendly and helpful, making me feel like part of their family.
Location
10.0
The location was exceptionally beautiful, surrounded by jungle and with a fantastic attention to detail in all decor.
Dining
8.0
The dining experience was fresh and yummy, offering a variety of delicious options.
Facilities
9.0
The facilities were great, providing everything I needed for a comfortable stay.